Work item comments

Use comments to discuss work items, ask questions, provide updates, and collaborate with your team. Every work item includes a comment section and activity log.

Add a comment

1. Open a work item.
2. Scroll down to the Activity section.
3. Click in the Add comment field.
4. Type your comment using the rich text editor.
5. Click Comment to post.

Your comment appears immediately in the activity feed with a timestamp and your profile picture.

Reply to comments

Reply directly to specific comments to keep discussions organized and contextual. Threaded comments help you maintain focused conversations within a work item, especially when multiple topics are being discussed.

Create a threaded reply

1. Click the ⋯ menu next to any comment to reveal the actions menu.
2. Select Reply.
3. Type your response in the reply field.
4. Click Comment to post your reply.

Replies appear nested under the original comment, making it easy to follow the conversation thread. Team members get notified when you reply to their comments.

Comment features

Rich text formatting

The comment editor supports rich text formatting for clear communication:

Available formatting:

• Bold - Emphasize important points
• Italic - Add subtle emphasis
• Code - Share code snippets or technical terms
• Bullet lists - Organize information
• Numbered lists - Create step-by-step instructions
• Block quotes - Quote previous comments or external sources
• Code blocks - Share longer code snippets with syntax
• Links - Reference external resources

Mention team members

Tag team members in comments to notify them and draw their attention to specific work items.

To mention someone

1. Type @ in the comment field.
2. Start typing the person's name.
3. Select their name from the dropdown list.
4. Continue writing your comment.
5. Post the comment.

What happens

• The mentioned person receives an email notification (if they have notifications enabled)
• The work item appears in their Inbox

Manage comments

Edit a comment

Update your comments to fix errors or add additional context.

1. Hover over your comment.
2. Click the three dots (⋯) menu.
3. Select Edit.
4. Make your changes.
5. Click Save (or press Escape to cancel).

You can only edit your own comments.

Delete a comment

Remove comments that are no longer relevant or were posted in error.

1. Hover over your comment.
2. Click the three dots (⋯) menu.
3. Select Delete.
4. Confirm the deletion.

You can only delete your own comments.

WARNING

Deleted comments cannot be recovered.

Copy comment link

Share a direct link to a specific comment for reference in other discussions or documents.

1. Hover over any comment.
2. Click the three dots (⋯) menu.
3. Select Copy link.

The link copies to your clipboard. When someone clicks the link, they'll be taken directly to that work item with the comment.

Activity log

The Activity log shows a chronological history of everything that happens on a work item, including comments and system updates.

Activity types tracked

System activities:

• Work item creation
• Status changes (To Do → In Progress → Done)
• Assignee changes
• Priority updates
• Estimate changes
• Due date modifications
• Module or cycle assignments
• Label additions or removals
• Relation changes (blocking, blocked by, etc.)

User activities:

• Comments posted
• Time logged (Worklogs)
• Attachments uploaded
• Description edits

Filter activity

Show only specific types of activity to focus on what matters.

1. Click the Filters button in the Activity panel.
2. Select activity types to display:
   • All - Show everything
   • Comments - Only comments
   • Activity - Only system updates (status changes, assignments, etc.)
   • Worklogs - Only time tracking entries
3. The activity log updates immediately.

Sort activity

Change the order in which activities appear.

Sort options:

• Newest first (default) - Most recent activity at the top
• Oldest first - Original activity at the top

Click the sort icon next to Filters to toggle between sort orders.

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